Let's talk about your queue.
Ready for a walkthrough, comparing vendors, or just want to know whether this works with your EHR — either way, a real person reads this.
- Where we are
- Boston, Massachusetts
- Hours
- Monday–Friday, 8am–7pm ET
- Response time
- Within one business day
What a demo actually looks like
- A 30-minute walkthrough against your own payer mix
- An honest answer on whether your EHR is a day-one or a month-one integration
- A pilot scope you can run with a handful of providers
- No sales sequence — one follow-up, then it is your move
Send us a message
We reply to every message within one business day.
Frequently asked.
Per provider, per month, with unlimited authorizations and appeals on every plan. There is no charge per request and no surcharge for appeals, because pricing that punishes volume punishes the practices that need help most. Pilots run 30 days with no commitment.
Most practices send their first live request the same week. Fax-based submission and document upload work immediately after your BAA is signed. A full EHR integration typically takes two to four weeks depending on your vendor and IT review.
PHI is encrypted in transit and at rest, stored in US regions only, and reachable only by the roles you grant. Every access is logged, we sign a business associate agreement before any patient data moves, and your data is never used to train shared models.
InfiMed AI integrates with the major ambulatory and enterprise EHRs over HL7 FHIR and the Da Vinci implementation guides, and supports X12 278 and NCPDP for payers that require them. If your system is not on the list, document upload and secure fax work on day one while we scope the connection.
You are, and the product is built to respect that. Nothing is submitted without a human approving it. Every extracted value and every quoted guideline links to its source so a clinician can verify the draft in seconds rather than trusting it blindly.
Yes. Pilots start with a subset of your providers and your real authorization volume, so you measure the difference on your own numbers rather than ours. No card is required to begin.